Frequently Asked Questions

Matchia is a U.S.-based premium matcha supplier serving cafés, bakeries, beverage brands, distributors, and individual customers. We source matcha from carefully selected origins and process it in our own facilities to ensure consistent quality, reliable supply, and scalable wholesale solutions, supported by local warehousing and fulfillment in the United States. 

Matchia operates in the California, with local warehousing and fulfillment. This allows us to provide stable supply, faster delivery, and better support for our wholesale and retail customers.

Our matcha is sourced from carefully selected tea-growing regions, including both Japan and China. We work closely with trusted partners and process matcha in our own facilities to maintain strict quality standards, consistency, and traceability across different origins.

Yes. Our matcha products contain 100% pure green tea powder, with no additives, fillers, coloring agents, or sweeteners. For select culinary-grade products, a small amount of natural color stabilizer may be used to help maintain color during baking.

Yes. We offer different matcha options suitable for:

• Ceremonial use
• Matcha lattes and beverages
• Baking and culinary applications

Instead of relying on marketing-heavy terms, we focus on flavor profile, color, aroma, and application suitability to help customers choose the right matcha.

Absolutely. We offer matcha specifically selected for milk-based drinks, providing a balanced flavor that remains vibrant and smooth when paired with dairy or plant-based milk. 

Yes. As a natural green tea product, matcha contains caffeine along with L-theanine, which provides a smoother and more sustained energy experience compared to coffee. 

Yes. Matchia specializes in matcha wholesale and bulk matcha supply for cafés, bakeries, restaurants, and distributors. Wholesale pricing depends on order volume and product type.

Our minimum order quantity for wholesale is 1 kg. Volume-based discounts are available for larger orders.

Yes. We understand how important it is to test matcha in your own recipes and drinks. Sample requests are available for wholesale customers.

For best quality, matcha should be stored:

• In an airtight container
• Away from light, heat, and moisture
• Refrigerated whenever possible

Proper storage helps preserve color, aroma, and flavor.

Unopened matcha typically has a shelf life around 18 months. Once opened, we recommend consuming it within 1–3 months for optimal freshness.

Yes. We ship throughout the U.S. from our local warehouse for faster and more reliable delivery.

International shipping may be available depending on destination and order size. Please contact us to discuss options.

Yes. We regularly support our partners with preparation guidance, ratio recommendations, and application suggestions to help them get the best results from our matcha.

Yes, we are open to discussing private label, custom packaging, and long-term supply partnerships for qualified clients.

You can reach us through our website contact form or by email (sales@matchia.us). We aim to respond to all inquiries as quickly as possible.

Absolutely. Many of our partners work with us as their long-term matcha supplier. We value stable relationships and consistent quality over one-time transactions.